Our assessment tools measure the critical drivers of the balanced scorecard--employee engagement, organizational alignment and climate, culture, customer satisfaction, learning and innovation--or can be customized to the unique needs of today's organizations.
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What We Do

InfoTool. The global leader in business diagnostic servicesInfoTool provides industry leading, flexible and cost-effective assessment tools through web-based employee and customer surveys directly to large and small businesses, government agencies, and healthcare institutions. We also serve as an OEM to management associations and consulting organizations around the world. Our assessment tools measure the critical drivers of the balanced scorecard--employee engagement, organizational alignment and climate, culture, customer satisfaction, learning and innovation--and can be customized to the unique needs of today's organizations.

In addition, our consultants will help analyze the data, conduct feedback sessions and create action plans to leverage best practices and close the gaps of organizational misalignment. Our comparative database will help benchmark an organization's performance against industry competition, providing a multi-dimensional view of your enterprise.

Our Background

InfoTool was founded in Boston, Massachusetts by a research team of Ph.D organizational consultants who thirsted for an easy-to-use, flexible and effective tool that would measure and analyze key organizational business drivers. The team needed a web-based application that was dynamic, interactive and intuitive enough to empower clients to analyze the root cause needs of their employees and their customer's perceptions as well as be flexible to the changing requirements of the marketplace.

After four years of development, InfoTool was created. The result - a web-based application that is scalable to any size organization, that measures, tracks and analyzes organizational strengths and weaknesses, employee wants and needs, and customer satisfaction--all critical drivers of an organization's balanced scorecard.

Traditionally, measurement systems and the balanced scorecard relied on historical or lagging data, which is analogous to driving an organization through its rear view mirror. Infotool is designed to be an early warning system, furnishing real time, leading indicator data, allowing business executives to seize market opportunities ahead of the competition.

Further, many organizations are not only frustrated by lagging indicators, but also grapple with how to make sense of the data. That's why we have created a series of intuitive dashboards that segment the data, providing with a highly visual and intuitive display of root cause analysis, and translating soft data into tactical recommendations.

In today's economy, organizations are forced to do more with less and struggle to find flexible and cost-effective solutions to their measurement needs. InfoTool is among the lowest-priced and highest quality assessment tools in the industry.

With visionary thinking, we've taken the philosophical leaps that have moved many client organizations to greater performance. Let us show you how InfoTool can help unleash the power of your organization. For more information please contact our corporate office at 866.616.5552.
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? 2002 - 2008 InfoTool, Inc.
InfoTool. The Global Leader in Business Diagnostic Services.
West Barnstable, MA. Toll free: 866.616.5552

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